Terms & Conditions
Colourings & Ingredients

 

Sugarart of Lincoln does not guarantee to match up the exact colours and designs you have chosen due to the fact that every cake is handmade by us in our kitchens and may vary despite every effort being made.

Please be aware that whilst your chosen cake may not be made with nuts or a nut product, it will be prepared in a kitchen where nut products may be used in other cakes and fillings.

The decorations may contain wires, jewels and other non-edible products. It is yours or your caterer’s responsibility to ensure that these non-edible products are removed before serving the cake to yourself or your guests.

Setting up

Sugarart of Lincoln will try to ensure that your cake is presented at its very best, we cannot be held responsible for the location of the cake at the venue, the stability and level of the table upon which the cake is displayed or the quality of the surroundings around the cake.

Please ensure, therefore, that the cake presentation table is level, stable and strong enough to hold the cake. A large six tier rich fruit wedding cake will weigh up too 7kg. Please also remember that chocolate covered cakes can melt under extreme conditions as are found within a marquee on a hot summer’s day and in direct sunlight.

Once the cake had been collected or delivered, set-up and signed for, Sugarart of Lincoln cannot be held responsible for any interference or damage to the cake.

Equipment hire

All equipment requires a cash deposit or cheque but not card deposit. The deposit will be reimbursed in full to the hirer on safe return of the hired equipment provided it has not suffered any damage whatsoever. Damage includes: cuts, chips, scratches, breakages, cracks, rips, tears, dents, bending, staining and discolouration.

All hired equipment should be clean and in the original packaging provided. Violation of any signed agreements can result in Sugarart of Lincoln withholding the deposit in part or full.
In addition, failure to return the hired equipment on the specified day will carry a penalty of £5 per item per day until the deposit is lost.

Cancellation policy

Sugarart of Lincoln offers a bespoken service and is therefore limited in how many bookings are taken for given week. If The Wedding Client cancels the order within 3 months of the wedding date it is unlikely that the cancelled space will be filled and therefore the following cancellation charges will apply. Cancellations MUST be in writing.
 1 month or less - 100% of Full Cake Cost
 1 month to 3 months - 50% of Full Cake Cost.
 3 months or more - loss of booking fee.

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Sugarart of Lincoln 437 High Street, Lincoln. LN5 8HZ Tel. 01522 567636 Email: enquiries@sugarartoflincoln.co.uk